When there is harm to packaging but your merchandise are unaffected, please know we will follow up with our shipping associates Irrespective. If there is any damage to your items, We'll reply to the e mail to initiate the return process.
At Fireplace Bros, we're not the makers — instead, we lover immediately with an array of trusted models to convey you their premium merchandise. By Doing the job intently Using these models, we’re capable to provide Excellent bargains and value you received’t discover with most shops.
The gas is saved in a small tank beneath the fireplace, so there is absolutely no have to operate pipes to the fireplace. There is certainly also no need to have for a flue or chimney, so ventless designs functions well in my spaces that might not are actually ready to include a hearth in advance of as a result of setting up constraints and sizeable installation fees. Certainly propose.
Receiving an purchase confirmation isn't going to warranty acceptance of your respective purchase. US Fireplace Depot reserves the correct to just accept or decline any get for virtually any purpose and could have to have additional verification before processing.
Be sure to notify or e mail us at [email protected] inside of 24 hrs of item delivery if goods are lacking or product is missing.
If what you decide on should be to wait for the item, we have been obligated to demand your card when the decision is made, this is because we can only retain credit card authorizations within our method for as much as 7 days.
The Bio Flame provides a five year guarantee from date of obtain on all operation-related functionality in the fireplaces. The guarantee does not include any harm to items that happen as a consequence of incorrect product managing, installation, or misuse.
This has been an awesome experience. My inquiries were being answered rapidly and the The BioFlame Fiorenzo Wall Mount Fireplace info sought was provided. The purchase was straightforward to finish and shipping and delivery was on routine with no damage to the device. Richard Potvin
Items has to be opened, inspected, and examined within just one year of supply. Statements related to lacking elements or concerns identified in the course of to start with-time installation or use will not be accepted if submitted right after this era, regardless of once the item was set up or very first made use of.
The sizing was perfect for us not far too big nor compact. Sits proper beneath our Television and can make it glimpse far better
If you potentially did not have the prospect to open the box and extensively Verify your product, you can create "Matter to hid hurt" within the provider's supply receipt, then signal.
The Bio Flame wall-mounted ethanol fireplaces are built to offer your property by using a rich sense of heat and luxury. In contrast to common wood or electrical fireplaces, your 19.seven” wall-mounted bio-ethanol fireplace can certainly be set up in below quarter-hour with no want for additional connections.
Manufacturing facility defects or malfunctions associated with ordinary operation in the initially 3 several years through the date of buy.
If we are able to Summerset Quest Series Built-in Gas Grill properly approach the costs towards your bank card, your get will ship in five business enterprise days from your day of your respective buy. For customized orders, direct time are going to be stated at the time of obtain. All orders typically get there within just eight times of leaving the warehouse.